This document does not have the form and characteristics of a contract, but represents an informational page of primary importance.
Sorrento Bike places the utmost attention on the confidentiality, protection, and security of personal data related to the individuals it comes into contact with. Therefore, this document describes the management methods of the website https://www.sorrentobike.com regarding the processing of personal data of users who consult it.
This is an information notice provided pursuant to Article 13 of Legislative Decree No. 196/2003, "Personal Data Protection Code," to all those who interact with the web pages of Sorrento Bike. The notice is also inspired by Recommendation No. 2/2001, which the European Data Protection Authorities adopted on May 17, 2001, to identify minimum requirements for collecting personal data online and, in particular, the methods, times, and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purposes of the connection.
The data controller is REACTION RETAIL S.a.s. located at Viale Nizza, 37 - 80067 Sorrento (NA) - tel +39 366 9802885, email: info@sorrentobike.com. For rental services, the data controller is also TECNOBIKE SORRENTO S.r.l. located at Viale Nizza, 41 - 80067 Sorrento (NA) - tel +39 339 438 6493, email: tecnobikesorrento@virgilio.it. Each data subject can contact the data processors, identified as Giuseppe Orsi and Francesco Fattorusso, to exercise their rights (Article 7 of Legislative Decree No. 196/2003) by writing to the address above.
The processing related to the web services of this website takes place at the offices of REACTION RETAIL S.a.s. located at Viale Nizza, 37 - 80067 Sorrento (NA) - tel +39 366 9802885, email: info@sorrentobike.com, and TECNOBIKE SORRENTO S.r.l. located at Viale Nizza, 41 - 80067 Sorrento (NA) - tel +39 339 438 6493, email: tecnobikesorrento@virgilio.it.. The data processing is carried out solely by technical personnel assigned to the processing or by external personnel for occasional maintenance operations.
The IT systems and software procedures used for the functioning of this website acquire, during their normal operation, certain data whose transmission is implicit in the use of Internet communication protocols. These are data that are not collected to be associated with identified data subjects, but which by their nature could allow users to be identified through processing and associations with data held by third parties. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.), and other parameters related to the user’s operating system and IT environment. These data are used solely to obtain anonymous statistical information on the use of the site and to check its correct functioning. These data are not communicated to third parties or disseminated.
Personal data (e.g., name, surname, date of birth, email address) are required from the user only when they wish to contact REACTION RETAIL S.a.s. or use services (e.g., newsletter) offered on our site; in these cases, the user is always presented with an explicit notice in advance, and, where necessary, the user is invited to give their consent. The optional, explicit, and voluntary submission of personal data involves their processing for the purposes and within the limits indicated in the specific notices. The optional, explicit, and voluntary sending of emails to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data provided in the message. It is specified that at no time does REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l. request data defined as "sensitive" by Legislative Decree 2003, No. 196.
A cookie is a small text file deposited by a website on the user's hard disk. Cookies do not damage the computer and do not contain viruses. The cookies of the site https://www.sorrentobike.com do not collect data about the user. The use of cookies can be disabled at any time in the browser settings. The cookies on our site are used solely for anonymous statistical purposes and to improve user guidance.
The user is free to provide personal data in the request forms of Sorrento Bike (e.g., "Contacts" section) or otherwise indicated during contact with its distance sales consultants to initiate negotiations or request the sending of informational material and/or other communications, including promotional and advertising materials. Failure to provide such data may result in the inability to obtain the requested services.
The personal data provided by users who request the sending of informational material (newsletters, responses to questions, advertising material, promotional material, etc.) and/or documentation (e.g., contractual text) are used to perform the requested service or performance. Furthermore, REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l., pursuant to Article 13 of Legislative Decree No. 196/2003, inform that the personal data collected on this site may be processed for promotional, advertising, marketing, and distance contracting purposes. In particular, REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l. specify that they will use the personal data collected through the newsletter access forms for the purpose of responding to user requests and for internal statistical analysis, using computer terminals and telecommunication systems, or manual systems where necessary, adopting a procedure strictly related to the information and promotional/advertising material and ensuring confidentiality regarding the information provided.
Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are followed to prevent data loss, illegal or incorrect use, and unauthorized access.
Below, for the convenience of users, REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l. transcribe Article 7 of Legislative Decree No. 196/2003 to make known the rights that can be exercised.Article 7. Right of access to personal data and other rightsThe data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning them, even if not yet registered, and their communication in an intelligible form.The data subject has the right to obtain the indication: a) of the source of the personal data; b) of the purposes and methods of processing; c) of the logic applied in case of processing carried out with the aid of electronic tools; d) of the identification details of the data controller, data processors, and the representative designated pursuant to Article 5, paragraph 2; e) of the subjects or categories of subjects to whom personal data may be communicated or who may become aware of it as designated representatives within the State, data processors, or persons in charge.The data subject has the right to obtain: a) the updating, correction, or, when there is an interest, the integration of the data; b) the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, including data which are no longer necessary for the purposes for which the data were collected or subsequently processed; c) the certification that the operations referred to in letters a) and b) have been brought to the attention of those to whom the data were communicated or disseminated, except in the case where such fulfillment is impossible or involves a manifestly disproportionate effort in relation to the protected right.The data subject has the right to object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning them, even if pertinent to the purpose of the collection; b) to the processing of personal data concerning them for the purpose of sending advertising materials, direct sales, or for carrying out market research or commercial communication. Any requests should be addressed to REACTION RETAIL S.a.s., Viale Nizza, 37 - 80067 Sorrento (NA) - Tel +39 366 9802885 and TECNOBIKE SORRENTO S.r.l., located at Viale Nizza, 41 - 80067 Sorrento (NA) - Tel +39 339 438 6493. In any case, REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l. are available to respond to any questions regarding personal data protection, which should be sent to the following email: info@sorrentobike.com.
This document constitutes the current privacy policy of this site and may be subject to updates, which will be immediately made known to users. It is understood that any previous privacy policy, even if removed, will be archived by REACTION RETAIL S.a.s. and TECNOBIKE SORRENTO S.r.l. and made accessible upon request by any interested party.